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Why do we have so many dysfunctional leaders? I got thinking about this this week due to several events that created a theme.  Firstly, I had a coaching session this week with someone who has a leader who is trying to micromanage a complex situation where there is no...

Last week, my colleague Sanjay Lamba shared a great post on the power of listening in negotiation. He gave a practical example that showed how truly listening—rather than just waiting for your turn to speak—can transform resistance into genuine partnership. It got me...

When I first became a buyer (oh so many years ago!), I was sent on a negotiation training course. The biggest lesson I carried with me was this: always be creative and look for options and variables.That mindset has never let me down in any negotiation. But to be...

That’s a question that came up recently in a conversation with my colleagues Sanjay Lamba and Martin Hayes as we were shaping a bid to support a client’s team development. I casually used the phrase “complex teams”—and it sparked a much longer conversation than...

Last week, I shared some thoughts on high-performing teams and the crucial role of psychological safety in building them.This week, I want to explore what happens when those things aren’t present.I'm currently coaching someone in a team where trust is low — largely...

I went to see a Beatles cover band on Saturday night (they were very good). I got there early as their support crew were setting up. Clearly, they had worked together for a long time as it was like watching a well-oiled machine in motion. It got me thinking about the...

One of our recent engagements involved supporting a team grappling with unusually low confidence and morale. The root cause? A sustained pattern of criticism and micromanagement from external stakeholders and higher levels of the organizational hierarchy....